Terms of Service

Last Updated: November 15, 2023

Welcome to PureSpace. By accessing our website or using our cleaning services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using PureSpace's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

2. Service Description

PureSpace provides professional cleaning services for residential and commercial properties. Our services include but are not limited to regular cleaning, deep cleaning, and specialized cleaning solutions. The specific scope of services for each customer is determined by the service agreement established at booking.

3. Booking and Scheduling

Bookings can be made through our website, by phone, or email. All bookings are subject to availability. We require a minimum of 24 hours notice for scheduling or rescheduling services. Cancellations made less than 24 hours before a scheduled service may be subject to a cancellation fee equal to 50% of the service cost.

4. Pricing and Payment

All prices are in USD and are subject to change without notice. Payment is due at the time of service unless other arrangements have been made. We accept major credit cards, electronic transfers, and cash payments. Recurring service customers may be eligible for discounted rates, which will be outlined in your service agreement.

5. Service Guarantee

We are committed to your satisfaction. If you are not completely satisfied with our service, please notify us within 24 hours, and we will return to address any areas of concern at no additional cost. This guarantee does not apply to conditions that existed prior to our service or to extraordinary circumstances beyond our control.

6. Access and Property Conditions

Customers are responsible for providing access to the property at the scheduled time. If entry is not possible, a cancellation fee may apply. Customers should inform us of any special conditions, fragile items, or areas that require specific attention or should be avoided during cleaning.

7. Liability and Insurance

PureSpace maintains comprehensive liability insurance. However, we are not responsible for damage due to pre-existing conditions such as loose tiles, loose carpeting, or pre-existing damage to items. We recommend that valuable or irreplaceable items be secured or removed before our service.

8. Privacy Policy

We respect your privacy and protect your personal information. For details on how we collect, use, and safeguard your information, please review our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

10. Intellectual Property

All content on the PureSpace website, including text, graphics, logos, and images, is the property of PureSpace and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express consent.

11. Termination

We reserve the right to refuse service to anyone at our discretion. We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms of Service.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state where our business is registered, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

PureSpace Cleaning Services
123 Cleaning Avenue
Spotless City, SC 12345
Phone: (555) 123-4567
Email: [email protected]